Spa Etiquette

Please read the following information to ensure maximum benefit during your spa visit.

ARRIVAL TIME
Prior to any spa package please arrive at least 15 minutes before your treatment starts. You will be welcomed by one of our experienced therapists who will confirm your booking details and you will also have time to fill out your consultation form.

Please be advised that late arrivals will result in reduction of your treatment time and no refund will be given.

Our Medispa environment is one of relaxation and tranquility. Please respect all guests’ right to serenity and switch all mobile phones to silent and kindly respect our whispering zones and keep noise levels in the treatment corridor to a minimum. We feel this is essential to the enjoyment of all our spa guests and we appreciate your co-operation.